Warranty


Point 65 Sweden AB Limited Warranty

The Warranty contained herein is the whole and exclusive warranty made by Point 65 Sweden AB and there are no other warranties expressed or implied, including a warranty of fitness for a particular purpose or of merchantability made with respect to any product.

Point 65 Sweden AB is not liable for any injury mishap or loss incurred as the result of use of this product. The user of this product acknowledges and assumes any risks associated with such use and waives any and all claims against Point 65 Sweden AB, its owners, staff, representatives, agents and assigns.

All products manufactured by Point 65 Sweden AB are warranted against defects in materials and workmanship according to the following conditions:

Warranty of Materials and Workmanship:

Products (not including nondurable parts such as ratchet straps, bungy cords, cords, lines etc) that prove defective within a period of 2 years from the original date of purchase, will be repaired or replaced, at the exclusive option of Point 65 Sweden AB, free of charge to the owner. Point 65 Sweden AB will not pay for any shipping and handling fees. Customers will pay for shipping and handling to and from a repair centre, as designated by Point 65 Sweden AB.

The warranty will be null and void if the product is used in a commercial application, has been structurally altered in any manner, or the product has been stressed beyond the normal physical limits of the materials.

This warranty does not cover normal wear and tear, fading, abrasions or abnormal abuse of the product. Damage caused by extreme use is not covered by this warranty.
Firthermore, this warranty does NOT cover:
Products used for commercial or rental purposes; normal wear and tear, including punctures, cuts and abrasions sustained in normal use; damage caused by accident, neglect, or misuse; damage caused by improper storage maintenance, or handling; damage caused by extreme weather or environmental conditions, including white water conditions; products that have been structurally altered or modified; damage caused while the product is in possession of a freight carrier or party other than Point 65 Sweden; cosmetic wear, abrasion, or damage caused by excessive UV exposure; and products determined to have been used for any activity other than an activity that is intended or customary for the product.

No liability of incidental or consequential damages
The repair and replacement remedies described in this warranty are the owner’s sole and exclusive remedy. In no event shall Point 65 Sweden be liable for any incidental, special, or consequential damages. Some states / countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state and country to country.

Point 65 Sweden AB reserves the right to modify its designs, specifications or products without notice and without incurring any obligations to modify, retrofit or incorporate such changes into any products in production, in the possession of retailers or in use by customers. Products repaired or replaced under this warranty may or may not incorporate any changes in design or specification.

Regarding kayaks and Stand Up Paddle Boards original Owner Warranties are activated only upon receipt by Point 65 Sweden AB of the "Warranty Registration Card" as supplied with the product or online at www.point65.com. The owner shall complete the "Warranty Registration Card" and return it by mail using the supplied address or by using the appropriate form available online at www.point65.com. The warranty of such product is only activated upon receipt of the warranty card / registration online within 30 days of the original purchase.

Original sales receipt should be produced with warranty claims on all products as proof of purchase.
 
 
Fully Transferable/Limited Warranty

In the event the original owner sells the product, Point 65 Sweden AB will extend the warranty to the subsequent owners of the product only in the event that the original purchaser of the product has registered his/her original warranty. The new owner requests a new "Warranty Registration Card" to be sent to him/her and has it completed and mailed back to Point 65 Sweden AB within 10 days upon its receipt.

DISCLAIMER: In the event of a discrepancy between the warranty information herein and warranty information posted online the latter shall prevail.

If you experience difficulty with your new Point 65 Sweden product under the scope of this warranty, contact your retailer first to attempt to resolve the problem. Should you be unable to resolve the problem contact your country Distributor as specified on the Point 65 Sweden AB website www.point65.com.
 
Warranty Claims should contain the following:

  • Original sales receipt.
  • Serial number of the product (only applicable on kayaks & stand up paddle boards)
  • Photos of the area/problem in question
  • Detailed description of the problem
  • Detailed description of the circumstances surrounding the occurrence of the problem

Please contact you local dealer for details on where to send your Point 65 Packs product in need of warranty attention. Please see store locator for contact details. Or send directly to us:


Point 65 Sweden AB
Karlbergs Strand 4
SE-171 73 Solna, Sweden
Ph: +46 8 663 01 06
mail@point65.se



We suggest shipping via UPS or DHL so that the shipment can be tracked and include a note in the package with your name, address, phone number and description and location of the problem. There will be a charge for repairs not covered by the Point 65 Packs warranty, and you will be notified of the amount.